Today more and more companies (small and large) are looking for a system which fully integrates all the business functions, is compliant, robust and easy to maintain.
Benefits of ERP:
At its core, ERP helps users do their jobs more efficiently by breaking down barriers between business units.
Full Integration is the key feature, ensuring everybody in the organization has the same view of data and helps enforce better compliance. More specifically, an ERP solution:
- Gives a global, real-time view of common data that can enable companies to address concerns proactively and drive improvements
- Improves financial compliance with regulatory standards and reduces risk
- Automates core business operations such as order-to-cash, record-to-report, and procure-to-pay processes
- Enhances customer service by providing one source for billing and relationship tracking.
When you add up these advantages, the value of ERP—is clear. With an ERP solution, users have access to accurate information that enables them to make better decisions faster. Not only that, but ERP software helps to eliminate redundant processes and systems, dramatically lowering the overall cost of doing business.
Challenges of ERP Implementation:
Moving past the initial hurdles companies face: Is it time? Do we have the budget? Lies the critical challenge, Which ERP package is adequate for us? This needs a collaboration of key business stake holders, Inside IT people and consultants who have the background and experience to provide recommendations based on business domain and needs.
Consultants have a specific task and have a definite approach to identify business needs. They have the cross-industry experience and updated knowledge of best practices for your specific business domain.
Which processes/ systems should be replaced, which ones should be kept?
Which process/ system should be integrated? It is difficult to know where systems integration will provide the organization a competitive edge and where it will hinder the workflow.
Do you need to integrate your ERP with eCommerce and POS systems? Accounting and CRM systems to be integrated?
This becomes even more complicated in large organizations, where different divisions see each other as competition or good old fashioned politics comes in the way.
Lots of time when they are planning the system, the key decision makers are not fully aware of ERP systems functionality and its capabilities.
Implementation For successful implementation of ERP two things are very essential:
- Lots and lots of planning
- Proper Communication throughout the organization.
There are industry-wide examples of implementation failure because the leadership team did not involve all the users from the beginning. The end users were not aware of such implementation going on, the result is a system which does not compare to what they currently have on-hand. Adding to the user-effort and time.
Key is to have a good mix of Senior Management, process champions and users. This ensures all the requirements are captured in the planning phase, which avoids cost overheads.
A Change Management team plays a very critical and crucial role in success of an implementation. All the user community from CEO, CFO to machine-operator have to be on-board.
Comprehensive end-user training is another very essential piece to equip the users with right tools, for performing their day to day jobs in the new system.
SSN Tech Consulting provides skilled resources, unique methodology and cross-industry experience to help clients through this complex process from conception to go-live to operational. We are here to assist and support whether it is a full implementation, partial replacement or a niche requirement.